Privacy Policy

Mooigoed Design — Privacy Policy

Last updated: 2026-07-13

1. INFORMATION WE COLLECT

1.1 Personal information: name, email address, phone number, date of birth (optional).

1.2 Delivery information: delivery address or PUDO locker selection.

1.3 Style preferences: jewellery tone, style, colour, lifestyle and related preferences provided in the jewellery style profile.

2. HOW WE USE YOUR INFORMATION

2.1 To process and fulfil your Box orders.

2.2 To thoughtfully curate your jewellery Box based on your style profile.

2.3 For account and order administration.

2.4 To send you order confirmations, shipping notifications, and relevant customer service communications.

2.5 To send optional, friendly invitations to order another Box — you are under no obligation to respond.

2.6 To send birthday surprises if you have provided your date of birth.

3. INFORMATION SHARING

3.1 We do not sell your personal information.

3.2 We share information only with service providers necessary to fulfil orders (e.g., PayFast for payment processing, courier companies for delivery).

3.3 Payment processing is handled by PayFast. We do not store your card details.

4. DATA RETENTION

4.1 We retain your style profile and order history for as long as your account is active.

4.2 You may request deletion of your account and personal data at any time, subject to legal retention requirements.

5. YOUR RIGHTS

5.1 You may access, correct, or update your personal information at any time through your account dashboard.

5.2 You may opt out of marketing communications at any time.

5.3 You may request a copy of your personal data by contacting us.

6. SECURITY

6.1 We take reasonable measures to protect your personal information.

6.2 Payment information is processed securely by PayFast and is not stored on our servers.

7. CONTACT

For privacy enquiries, please contact us at info@mooigoeddesign.com.